Data Deletion Request

We respect your privacy and your right to have your data deleted. Follow the instructions below to submit your request.

Submit Your Deletion Request

Send an email to our data protection team to request deletion of your account and all associated data.

Email: info@outboundhq.ca

Click the button above to open your email client with a pre-filled template

What Data Will Be Deleted

Account Information: Your email, name, profile details, and account credentials

Campaign Data: All campaigns, posts, schedules, and content you've created

Analytics Data: All engagement metrics, performance data, and insights

Team Information: Your team memberships and associated data

Connected Accounts: OAuth tokens and connected social media accounts

Usage Logs: Activity logs, access logs, and usage history

Important Information

This action is permanent and cannot be undone. Once your data is deleted, it cannot be recovered. Please make sure you have exported any data you wish to keep before submitting your request.

Some data may be retained for legal or legitimate business purposes, including:

  • Transaction records required for tax and accounting purposes
  • Data required to resolve disputes or enforce our Terms of Service
  • Anonymized data used for analytics and service improvement

Deletion Process & Timeline

1

Submit Your Request

Send an email to info@outboundhq.ca with your account details and deletion request.

2

Identity Verification

We may ask you to verify your identity to ensure the request is legitimate. This typically takes 1-2 business days.

3

Data Deletion

Once verified, we will delete your data from our active systems within 7-10 business days.

4

Confirmation

You will receive an email confirmation once your data has been successfully deleted.

Your Privacy Rights

Under data protection regulations including GDPR and CCPA, you have the right to:

Access Your Data

Request a copy of your personal data

Correct Your Data

Update inaccurate information

Delete Your Data

Request permanent deletion

Data Portability

Export your data in a usable format

Need Help?

If you have questions about data deletion or need assistance with the process, our team is here to help.

© 2026 OutboundHQ. Your privacy is our priority.